We hold ourselves to the highest quality standards in the industry, working only with the very best manufacturers in the market. As a leading Textile Wholesaler, we never compromise on quality and ensure our products pass strict regulations. We guarantee our customers’ satisfaction, however, if for some reason you’re not pleased with a product and have any problem with your purchase, please see the below guidelines:

• Non Fabric Orders - You may return any item bought, within 14 days of receiving your order and we will gladly offer an exchange or refund to the full value of the return.

• Fabric Orders – Once an order has been cut we are unable to offer a refund. We strongly advise that you use our sampling service to make sure that the fabric is exactly what you want before you order.

• All postage costs are the customers responsibility unless the product is found to be faulty.

• Any faulty goods will be refunded in full.

• All items must be returned in unused, original condition with all original packaging and labelling. We will not accept returns on opened, used items or perishable, personalised/made-to-order products, unless the item is found to be faulty.

• We cannot be held responsible for any losses caused as a result of any postal, courier or third party services used when returning an item. We advise you retain a proof of postage for your protection.

• Please include a copy of the order/receipt number, details of the return reason, your name, address and telephone details, so that we can process your refund as quickly as possible and can contact you if necessary.

Cooling Off Period

• All our goods are sold with a 14 day cooling off period. This is twice the time demanded by consumer law. We do this to ensure you are 100% happy with your purchase at the price you paid.  i.e it is

• Of satisfactory quality

• Fit for purpose

• As described

• Our view is that after 14 days our customers have taken ownership of their PRODUCT and that fair wear and tear is not a fault. Your legal rights are not affected by this policy.

• OUR WEBSITE OFFICE HOURS ARE MONDAY TO FRIDAY

• 9.00am – 5.00pm

• Please send all returns to:
  X/3472/1, Lane No. 2,Raghurbarpura N0. 2,Main Road (Shanti Mohalla) ,Gandhi Nagar,Delhi-110031